Process
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Welcome to your expert resource for
Leadership Development & Executive Coaching
Step 1. Intake Discussion
The intake discussion is the first of my four-step coaching process. This initial meeting is extremely important to gain a shared understanding of the client/coach relationship and to determine expectations and goals for the coaching relationship.
I use exploratory questions to gain a better understanding of my prospective clients' needs.
What are your leadership strengths?
What leadership skills would you like to improve?
What are the top 3 leadership challenges that you are facing right now?
The intake sessions also gives me the opportunity to explain my coaching philosophy and process and to provide examples of how I’ve helped other clients.
After the intake discussion, prospective clients understand what they should expect from the coaching relationship, have a clear idea of the leadership goals they want to achieve and are excited to begin the journey to shift into a higher level of leadership.
Step 2. Information Gathering and Assessment
Various self - assessment questionnaires and 360 feedback interviews are conducted to identify leadership, communication styles, values, strengths, challenges and recommendations to achieve higher performance levels.
During this process of the coaching program my client obtains better insight into their level of performance and interactions with peers, direct reports, senior leaders, and customers.
Once all 360 feedback, self-assessment and values have been completed the information is summarized and a Leadership Profile Report is developed. This report is used to help my clients develop an awareness of perceived behaviors within the workplace and to identify changes that need to be made to improve leadership and team effectiveness.
Step 3. Development Action Plan
Information from the Leadership Profile Report is used to create the Client Development Action Plan (CDAP). The CDAP is used to anchor client/coach discussions and monitor client improvements throughout all phases of the coaching relationship.
Step 4. Coaching Sessions
Clients have the space to discuss current business challenges and learn how to apply various leadership concepts and new skills to achieve leadership development objectives.
In a safe, confidential environment, we discuss current issues, performance concerns, and problem-solving to improve outcomes and navigate leadership challenges. I guide clients to self-awareness and self-management process through a discussion, question, and feedback approach.
At the conclusion of each session, I identify stretch opportunities for clients to apply and practice their leadership skills.
Individual and group coaching helps clients to move from the comfort zone to the growth zone. From a position of fear, and low self-confidence to a position of growth and self-assurance to lead by example.
Step 5. Closing
Thirty days prior to closure of the coaching relationship 360 feedback meetings with key stakeholders are conducted to evaluate the leader's progress and results. Peers, direct reports, senior leaders, and customers have another opportunity to weigh in on client performance and effectiveness. The client has insight into areas of growth and development that have occurred during the coaching progress.